At Unified Jewellery, we want you to be happy with your purchase.
You can request a return within 14 days of receiving your order.
Items must be returned
- Unworn and unused
- In original condition
- With original packaging
Personalised, engraved or customised jewellery cannot normally be returned unless faulty.
For hygiene reasons, opened earrings or pierced jewellery may not be returnable.
If your item arrives damaged, faulty or incorrect, please contact us with your order number and photos of the issue.
Once we receive and inspect your return, approved refunds will be sent to your original payment method.
Customers may be responsible for return postage unless the item is faulty or incorrect.
Please contact Unified Jewellery Customer Service before sending any item back.
Your statutory consumer rights are not affected.